Return Policy

Return Policy

With certain exceptions, products purchased from Medical Coding Pro may be returned for a refund. Products must be submitted for a return within 30 days from the purchase or shipment date to be eligible for a refund. They must also be unopened and in resellable condition. Returned products are subject to a $5 restocking fee per item. Shipping charges are nonrefundable. Refund requests may be submitted in writing or verbally to Medical Coding Pro.

Product-specific Return Policies

Refunds will not be issued for Medical Coding Pro Elite Members Area, practice exams, webinars, or On Demand events.

Medical Coding Exam Prep online courses may not be cancelled after course access has been granted. They may be cancelled prior to access being granted with a $50 cancellation fee.

All courses are for individual use only and are nontransferable.

Returning an individual book that was purchased in a bundled package will invalidate the bundled discount. All the books in the bundle will revert to their regular prices and the remaining cost of the unreturned books will be subtracted from the refund.